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View our 2018 financial prospectus brochure for an easy to read guide on all of the services offer.
Securied Business with
ManahJagruti Pvt. Ltd.
Ethical counselling, negotiation support, and borrower engagement designed to improve credit behaviour and resolution outcomes.
Customer Support Solutions
We offer professional customer support services to handle borrower queries, payment assistance, dispute resolution, and engagement, ensuring a smooth and positive customer journey.
Customer Support Includes:
- Borrower Counselling
- Credit Behaviour Guidance
- Settlement Negotiation
- Payment Arrangement Support
- Dispute Handling
- Follow-up Communication
- Behavioural Assessment
Why Our Support Team Performs:
- Polite & understanding communication
- Trained negotiation specialists
- Customer-centric approach
- Smooth and compliant interactions
Our recovery model covers Bucket 0 (pre-delinquency) through NPA recovery, enabling proactive risk management, early intervention, and effective resolution of stressed accounts.
Our Collection Management System handles early buckets to NPA accounts through structured follow-ups, borrower assessment, compliance-driven communication, and strategic recovery actions to improve overall performance…
Our Credit Analysis Team ensures accurate documentation, verifies financial details, assesses borrower risk, maintains compliance, and supports lenders with transparent, efficient, and informed loan approval…
Our Sales Process Outsourcing services help fintechs and NBFCs scale faster by managing lead engagement, follow-ups, onboarding support, and conversion processes efficiently.
Our AI-powered calling systems and chatbots support automates communication, sends timely reminders, handles customer queries, boosts engagement, and improves operational efficiency through smart, real-time conversational…