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View our 2018 financial prospectus brochure for an easy to read guide on all of the services offer.
End-to-end recovery operations designed to reduce delinquency, enhance compliance, and maximize collection efficiency.
Collection Management
Our Collection Management System handles early buckets to NPA accounts through structured follow-ups, borrower assessment, compliance-driven communication, and strategic recovery actions to improve overall performance and reduce financial risk.
Collection Support Includes:
- Early Bucket Follow-ups
- Soft & Hard Collection Handling
- NPA Account Monitoring
- Borrower Tracing & Verification
- Payment Arrangement Assistance
- Settlement Negotiation Support
- Compliance-Based Communication
- Legal Coordination Support
Why Our Collection Team Performs:
- Ethical & professional communication
- Strong compliance & RBI-guided processes
- Daily reporting and performance tracking
- Trained negotiation specialists
- High recovery accuracy
- Fast turnaround on follow-ups
Our recovery model covers Bucket 0 (pre-delinquency) through NPA recovery, enabling proactive risk management, early intervention, and effective resolution of stressed accounts.
Our Credit Analysis Team ensures accurate documentation, verifies financial details, assesses borrower risk, maintains compliance, and supports lenders with transparent, efficient, and informed loan approval…
We offer professional customer support services to handle borrower queries, payment assistance, dispute resolution, and engagement, ensuring a smooth and positive customer journey.
Our Sales Process Outsourcing services help fintechs and NBFCs scale faster by managing lead engagement, follow-ups, onboarding support, and conversion processes efficiently.
Our AI-powered calling systems and chatbots support automates communication, sends timely reminders, handles customer queries, boosts engagement, and improves operational efficiency through smart, real-time conversational…
