About us

about us

Your trusted partner in Collections, Customer Support & Recovery Solutions

ManahJagruti Pvt. Ltd.

ManahJagruti Pvt. Ltd. is a fintech-focused collection and recovery services company, built to support NBFCs, fintech lenders, and financial institutions with end-to-end, technology-driven solutions. With a strong foundation in fintech operations and over 10+ years of delivery experience, we help our partners optimize collections, reduce delinquencies, and improve overall portfolio performance.

Our Fintech Strength

Our team brings deep domain expertise from years of working closely with NBFCs and fintech organizations, collaborating directly with their credit, risk, and operations teams. This hands-on exposure allows us to design practical, scalable, and compliant solutions aligned with real-world lending challenges.

We combine strong collection capabilities with advanced fintech tools to ensure higher recovery rates, better customer experience, and data-driven decision-making.

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Dedicated support team.
Reliable services beyond expectations.
Clear and respectful communication.
Helping customers regain financial balance with confidence.
Business Growth
We support brands with efficient recovery systems, disciplined collection processes, and trained teams that drive better business outcomes.
Strategy Process
Our structured workflow ensures quick response, proper customer communication, timely follow-ups, and accurate reporting for all clients.
Finance Manage
From payment reminders to full recovery solutions, we help manage financial operations with clarity, planning, and responsibility.

We manage your operations with experience

Finance
95%
Business
90%
Investment
93%

With years of operational experience, ManahJagruti provides end-to-end support including:
✔ Customer Support (Inbound & Outbound)
✔ Tele-Collections
✔ Field Collections
✔ Recovery Management
✔ Payment Follow-ups
✔ Data Management & Reporting

Our expert team works with precision, professionalism, and the right communication approach to maintain brand reputation while achieving maximum results.

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See how we work with touch of experience

Why choose us

There are many companies but why choose us

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Expert team

Skilled tele-callers, field agents, and support professionals trained for high-quality interactions and compliance.

Best Process Control

We follow systematic processes that ensure accuracy, consistency, and timely execution for all operations.

Reliable Results

With strong monitoring, reporting, and performance tracking, we consistently deliver dependable, measurable outcomes.
team member

We are here to manage your finance with experience

team1 (1)

Frazer Diamond

Founder & CEO
team2 (1)

Chen Lee

Co-Founder
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Emma O’Brien

Sr. Product Engineer

Why Choose ManahJagruti Pvt. Ltd.

  • 10+ years of fintech delivery experience
  • Strong expertise in collections and recovery
  • Proven collaboration with NBFC operation teams
  • End-to-end support from Credit Analysis to NPA recovery
  • AI-driven, scalable, and compliant solutions
  • Customer-centric and performance-focused approach

Our Commitment

At ManahJagruti  Pvt. Ltd., we are committed to delivering reliable, ethical, and technology-led solutions that empower fintechs and financial institutions to grow sustainably. Our goal is to be a trusted long-term partner in your success by combining people, process, and technology effectively.