Manahjagruti Pvt. Ltd. (“we”, “our”, “us”) operates as a professional service provider offering debt recovery, collections, customer support, AI calling, back-office operations, legal coordination, and related business services. By accessing or using our website and services, you agree to the following Terms & Conditions.
1. Acceptance of Terms
By visiting our website or using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.
2. Services We Provide
Manahjagruti Pvt. Ltd. offers professional services including but not limited to:
Early, mid, and late-stage debt collection
Customer support & verification
AI & OBD calling
Field collections
Legal coordination for NPA and default accounts
WhatsApp communication campaigns
Back-office support solutions
All services are subject to internal policies, client requirements, and compliance guidelines.
3. Use of Website
This website is meant for general information purposes. You must not:
Misuse the website or attempt to hack/interrupt functionality
Copy, duplicate, or use content for commercial purposes without written permission
Upload unlawful, misleading, or harmful content
We reserve the right to restrict access or block users who violate these terms.
4. Accuracy of Information
While we strive to provide accurate information, we do not guarantee that all data on our website is error-free, updated, or complete.
Information may be changed, updated, or removed at any time without notice.
5. Client Data & Confidentiality
As a service provider, we may handle sensitive customer data given by clients.
We ensure:
Confidential handling of data
Strict process compliance
No sharing of client/customer data with third parties except as required by law
Clients must also ensure that any data shared with us is lawful and authorized.
6. Payments & Service Agreements
All services provided by Manahjagruti Pvt. Ltd. are governed by separate Service Agreements, Work Orders, or Contracts signed with clients.
Payment terms, billing cycles, and scope of work are defined in those agreements.
7. Limitation of Liability
Manahjagruti Pvt. Ltd. is not liable for:
Any losses incurred by clients due to customer non-payment
Any indirect, incidental, or consequential damages
External system failures, network issues, or service interruptions
Our responsibility is limited to the scope defined in the client contract.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for:
Their content
Their privacy policies
Any damages arising from accessing third-party sites
Use such links at your own risk.
9. Intellectual Property
All content on this website—including logos, text, graphics, images, and design—is the property of Manahjagruti Pvt. Ltd.
You may not reproduce or distribute our content without permission.
10. Compliance & Ethical Practices
We strictly follow:
RBI and legal guidelines for communication
Ethical recovery practices
Zero harassment policy
Respectful customer interaction standards
Any misuse of our name, documents, or communication channels is strictly prohibited.
11. Termination of Services
We reserve the right to terminate or refuse service to any client or user who violates:
Legal regulations
Payment terms
Established service agreements
Ethical or operational guidelines
12. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes shall be resolved under the jurisdiction of the courts of [Your State/City], India.
13. Contact Information
For queries regarding these Terms & Conditions, contact:
Manahjagruti Pvt. Ltd.
✉ support@manahjagruti.com